Customer Support
Contact Us:
Phone
Mailing Address:
#103-5967 206A Street
Langley, BC, V3a 8M1
*Important note: Although our gaskets are commonly used to replace OEM parts. We cannot guarantee compatibility with your unit based on the model number alone. It is recommended to identify and measure your gaskets to verify the correct gasket needed. If you need help with this please contact us or refer to our resource page.
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Shipping Info
We cannot take responsibility for any shipping delays or issues. We do our best to fulfill our orders and dispatch them as soon as possible (generally 1-2 business days). At that point, the courier takes over and delivers based on their service. If you would like expedited service please request this upon ordering and we will add any additional fees. Otherwise, all orders are submitted via standard shipping.
Return Policy
– Our mistake 100% refund (shipped the wrong profile/size)
– Your mistake (you provided us with the wrong profile/size) we’ll exchange it for free, simply pay for the return shipping & handling (both ways).
-All refunds/exchanges must be made within 30 days of purchase
*Please make sure you read our resources on how to identify, measure, and install refrigerator gaskets before ordering so that there are no discrepancies.
Frequently Asked Questions:
Do you sell OEM gaskets?
Most of our gaskets are aftermarket replacements, made to match OEM specifications and sized based on your requirements. This makes us a much cheaper and faster solution than ordering direct OEM or third-party companies. However, we do carry some specialized OEM gaskets at competitive prices.
How long does it take to produce an order?
Most orders can be fulfilled within 1-3 business days + standard shipping times.
Where are you located?
We fabricate all of our gaskets locally in Langley, B.C. – Shipping across Canada